BasketballExchange.com
Refund Policy

BasketballExchange.com  offers our students many books, PDFs, software, courses, and even live training, each of which has refund policies.

Some purchases (such as our live training) come with a NO REFUND policy, given the time, energy, and skills to create and host the live event. Other products carry a 30-day or 60-day money-back guarantee.

Below are listed the current offerings from BasketballExchange.com, along with their respective refund period:

BOOKS  – 30-Day 100% Money Back Guarantee. If you're not satisfied with your purchase, you may return it for a refund. 

A request for a refund must be sent by email to [email protected] before sending back the book(s). BasketballExchange.com will provide shipping instructions. Shipping fees to return the book(s) are not refunded. 

We will issue a refund for the purchase price of the item to your original form of payment for items returned within 30 days. All returned items must be in their original condition. Shipping fees are not refunded.

PDF -  This product has a NO REFUND policy. Due to the digital format of BasketballExchange.com PDF products, the customer receives immediate access to benefit from the product and can keep a copy before the return.

Excel Templates - This product has a NO REFUND policy. Due to the digital format of BasketballExchange.com products, the customer receives an immediate benefit from the product before the return, such as access to all course content, live coaching calls, community, and other online resources.

Pre-Recorded Training and Online Courses - All BasketballExchange.com courses have a no-refund policy. Due to the digital format of BasketballExchange.com products, the customer receives an immediate benefit from the product before the return, such as access to all course content, live coaching calls, community, and other online resources.

On-Site Courses -  Live training comes with a NO REFUND policy, given the time, energy, and skills that go into creating and hosting the live courses.

Live Events  -  All BasketballExchange.com events have a no refund policy, as all ticket sales are final unless BasketballExchange.com cancels the event.

Webinar – This product has a NO REFUND policy.  All sales are final.

Cancellation Policy -  For purchases over $25, we have a 24 hours cancellation policy. Please email [email protected] within 24 hours of your purchase to get your payment canceled.

Limitation of Liability - BasketballExchange.com does not accept liability for the purchase, use or return of other products beyond the remedies set forth herein, including but not limited to any liability for product not being available for use, lost profits, loss of business or for lost or corrupted data or software, or the provision of services and support. BasketballExchange.com will not be liable for any consequential, special, indirect, or punitive damages, even if advised of the possibility of such damages or for any claim by any third party. You agree that for any liability related to the purchase of products, BasketballExchange.com is not liable or responsible for any damages above the amount invoiced for the applicable product. Some jurisdictions may not enforce all of these limitations, and only the limitations that are lawfully applied to you in your jurisdiction will apply.

How To Request A Refund - The client must officially request credit from BasketballExchange.com within the period prescribed above. by emailing [email protected]

All requests must be made via email to be properly dated and documented.

All refunds will only be credited to the account used to make the original purchase.

Questions - If you have any questions about our no refund policy, please contact [email protected]

Other

If you subscribe to electronic newsletters or other communications from us or our website, you will always have an option to unsubscribe immediately.

BasketballExchange.com does have "affiliates" or partners who promote our products and services. Please submit that information to us immediately if you feel you are not receiving proper credit from anyone regarding our products or services.


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